QUALITY STANDARDS

Schauer Group is the nation's first ISO registered independent insurance agency. As a part of this comprehensive quality standard we have created a Quality Manual, an in-depth book of standard processes and expectations by which every member of the Schauer team operates. This manual states that the associates of Schauer Insurance provide complete quality customer service that meets or exceeds our Quality Assurance Objectives.

These objectives include:

• Achieve and maintain ISO 9001 registration.
• Processing time shortened through improved procedures.
• All steps of processes documented to improve efficiency and accuracy.
• Quicker response to customer.
• Encourage continuing education for all Schauer Associates.
  

SERVICES

• Risk Management and Analysis
• Business Insurance
• Professional Insurance
• Surety Bonding
• Employee Benefits
• Personal Insurance

 

 

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www.schauergroup.com
Phone: 330.453.7721
Toll-Free: 800.874.6615
Fax: 330.453.4911

Millennium Centre-Suite 100
200 Market Ave North
Canton, OH 44702